Tax Disputes Services

Trusted KRA Tax Dispute Resolution Services in Kenya
KRA Tax Dispute Resolution and Alternative Dispute Resolution (ADR) in Kenya Tax disputes in Kenya arise when a taxpayer disagrees with the Kenya Revenue Authority (KRA) regarding assessed taxes, penalties, interest, or other determinations under the tax laws. Such disputes can be complex and, if not handled properly, may result in significant financial liabilities, interest accumulation, and reputational risk. The legal framework for resolving tax disputes is primarily governed by the Tax Procedures Act, 2015, and the Tax Appeals Tribunal Act, 2013. Disputes can be addressed through several channels:
1. Administrative Resolution – Clarifying or correcting KRA assessments before formal appeals.
2. Tax Appeals Tribunal (TAT) – Hears tax dispute appeals in a structured legal process.
3. High Court & Court of Appeal – Judicial review for complex or escalated cases.
4. Alternative Dispute Resolution (ADR) – A faster, cost-effective mechanism under KRA to resolve disputes.

At OSe Tax Services, we provide end-to-end support in tax dispute management, including:
* Evaluating dispute risks and potential outcomes
* Preparing objections and appeal documentation
* Representing clients before KRA, TAT, and courts
* Advising on ADR options to reach mutually beneficial resolutions

Our goal is to protect your interests, minimize financial exposure, and achieve favorable outcomes efficiently, whether through formal litigation or ADR processes.

With our expert guidance, clients can navigate disputes confidently, safeguard their reputation, and maintain smooth business operations while staying fully compliant with Kenyan tax laws.

At Ose Tax Services, we specialize in KRA tax dispute resolution and Alternative Dispute Resolution (ADR) services. We guide individuals and businesses through every stage of the process — from initial objections to formal appeals and negotiated settlements — ensuring full compliance with the Tax Procedures Act while securing fair and favorable outcomes for our clients.

What is a Tax Dispute?

A tax dispute refers to a formal disagreement between a taxpayer and the KRA. Common causes include disputes over tax assessments, imposed penalties, interest charges, the interpretation of tax laws, or claims for tax refunds.

  • The imposition of additional tax assessments or penalties.
  • The disallowance of input VAT or business expense claims.
  • Notices for omitted returns or late filing.
  • The delay or rejection of VAT refund claims.
  • Inclusion in enforcement programs (e.g., the VAT Special Table).
  • Administrative actions, such as PIN suspensions or bank account freezes.

Common triggers for disputes—such as assessed penalties, disallowed expenses, or withheld refunds—can, if not professionally addressed within statutory timelines, escalate to severe outcomes including asset seizure, reputational harm, and prosecution.

Ready to Get Started? Engage a Licensed KRA Tax Agent in Kenya

Feeling overwhelmed by tax obligations and KRA requirements? Let Ose Tax Services take the burden off your shoulders. We provide end-to-end tax support through our team of licensed and authorized KRA tax consultants, handling everything from KRA PIN registration and updates, accurate preparation and filing of tax returns, tax compliance certificate applications, to professional representation and resolution of KRA audits, objections, and disputes. Our goal is to ensure full compliance while protecting your interests and minimizing risk. Speak to a certified Authorized KRA tax consultant in Kenya today.
📞 Call or WhatsApp: +254 721 412 576 for reliable, professional tax support you can trust.

Our Work Flow

Working Progress

01

Choose Your Service

Select the tax service that fits your needs — from individual filings to corporate compliance.

02

Consult Expert Staff

Our certified tax professionals review your case and provide personalized guidance.

03

Strategic Work Planning

We create a tailored plan to ensure accurate filings, compliance, and optimized tax outcomes.

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Completed Work

Receive fully completed, verified, and submitted tax services with peace of mind.

Common Causes of Tax Disputes In Kenya

Automated tax assessments by KRA systems

This refers to tax liabilities (for Income Tax, VAT, etc.) that are generated and issued to taxpayers automatically by the Kenya Revenue Authority's (KRA) integrated technology systems, primarily the iTax platform, without a case-by-case manual review by a KRA officer.

eTIMS Non-Compliance

This refers to a taxpayer's failure to fully adhere to the regulations of the Electronic Tax Invoice Management System (eTIMS), which is the KRA's mandatory, real-time digital platform for issuing invoices, managing sales data, and reporting transactions.

Delayed or absent VAT, PAYE, or Income Tax returns

This refers to the failure of a taxpayer to submit the required periodic tax returns (VAT, PAYE, Withholding Tax) or annual income tax declarations (for companies and individuals) by the statutory due date, or the complete failure to file them at all.

Errors in turnover, allowable deductions, or input VAT

This refers to disagreements between a taxpayer and the KRA over the fundamental figures declared in a tax return: the accuracy of total sales/income (turnover), the validity of claimed business expenses (allowable deductions), and the eligibility of input VAT credits.

Use of suppliers already flagged on the VAT Special Table

This refers to a taxpayer claiming Input VAT deductions, or sometimes business expense deductions, on purchases from suppliers who are listed on the KRA's VAT Special Table—an enforcement list of taxpayers restricted from certain VAT transactions due to compliance issues.

Poor record-keeping or non-responded audit notices

This refers to two related compliance failures: first, the inadequate maintenance of books, receipts, invoices, and contracts required by law; and second, the failure to formally acknowledge or respond to official audit queries or information requests from the KRA within the stipulated timelines.

Agent Services

Our Comprehensive Tax Dispute & Litigation Support

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  • We draft and submit robust legal objections to KRA assessments. Our submissions are meticulously prepared—with thorough documentation, financial analysis, and compelling legal arguments—to protect your position and resolve disputes effectively.
2
  • If you have been added to the VAT Special Table, our specialists offer dedicated support to help you understand the implications, formally respond to VAT disallowances, and successfully apply for removal from the list.
3
  • Should objections remain unresolved, we provide full representation before the Tax Appeals Tribunal (TAT). This includes preparing structured legal submissions, compiling comprehensive evidence files, and conducting rigorous oral advocacy to pursue a just resolution.
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  • Should a Tax Appeals Tribunal (TAT) ruling prove unfavorable, we escalate the matter by filing a petition to the High Court. We collaborate with specialized tax advocates and meticulously manage the process to ensure all statutory deadlines are met.
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  • To resolve disputes efficiently, we guide clients through the ADR process, engaging directly with KRA legal and audit teams. This collaborative approach aims for swift resolution, protects your business from litigation, and ensures continuity.
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  • We conduct proactive reviews of your financial records and tax filings to identify and mitigate risks before the KRA can. These pre-emptive assessments are particularly valuable ahead of KRA audits or critical business decisions.